![]() ![]() If you have followed all the above steps, but Bitdefender VPN is still unable to establish the connection, there may be an issue with the way the network is configured. Click OK to confirm the change, then restart your PC. ![]() Select Use the following DNS server addresses and enter the following addresses:.Click on Internet Protocol Version 4 (TCP/IPv4) in the connection items list, then press Properties.Click the Windows Start ⊞ menu → type in ncpa.cpL and hit Enter on your keyboard→ double-click your active adapter (network) → choose Properties.Open Control Panel → Network and Internet → Network and Sharing Center → Change adapter settings → double-click your active adapter (network) → choose Properties.How to change your DNS to see if that’s the problem: If you are currently using the default DNS (Domain Name System) from your Internet provider, switch to a third-party DNS server that might be faster and more reliable. Reconnect to Bitdefender VPN after the PC has restarted and check if the situation has been resolved. Shutting down Windows and rebooting your computer can address such issues. Sometimes the operating system or other services and software dependencies do not start up correctly. Begin by clicking the name of your operating system: No matter the reason, we’ll show you exactly how to deal with any VPN error code and successfully connect to Bitdefender VPN in no time. Port 443 UDP must be open in order to use Bitdefender VPN. Contact the network administrator to try changing firewall settings and allow the VPN connection. You are at a public Wi-Fi (hotel, school, office, etc.).In this case, disable the other VPN/Proxy. Another VPN app or Proxy is running when you try to connect.If you don’t know whether your router has a dedicated firewall or how to turn it off, check your router’s manual, contact the manufacturer or your ISP. Ensure your firewall is not blocking the VPN. Strict firewall software or router’s built-in firewall.Make sure your device is connected to the Internet and the connection is stable. There are a few common causes of Bitdefender VPN errors: Ⓘ Note: If a particular website doesn’t work with VPN, check out this article instead – Can’t access a website when Bitdefender VPN is active? Here’s what to do Error code: 2 | Error code: 4 | Error code: 9 | Error code: 10 | Error code: 12 | Error code: 99 | Error code 182(TunnelConnect) | Failed to get server list, please try again later ![]() These are some of the error messages you may encounter when connecting to Bitdefender VPN: An error occurred while trying to connect. ![]() For the first several seconds, they will blink and turn on and off.Here you’ll find quick-fix solutions to Bitdefender VPN connection errors on Windows, macOS, Android, iOS, and iPadOS.
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